Announcements – EBM Software

EBM Legacy Files Update - Important Changes to Login Process

As part of our ongoing commitment to providing seamless and efficient solutions, we want to make you aware of important updates to the login process, ensuring that your journey with EBM remains as smooth as possible. This announcement is directly related to Microsoft's decision to discontinue In...

Microsoft Maintenance Impacting Cubes and Power BI (March 8-9, 2025)

Microsoft is performing scheduled maintenance on Azure Analysis Services in the East US region, which will temporarily impact certain EBM and Catalyst functionalities. While the core Catalyst platform will remain operational, users may experience connection issues when refreshing Excel-based cub...

Resolved: System Outage on 2/12/25

Impact Summary Between 2:00 AM CT and 5:30 AM CT on February 12, 2025, a system outage occurred due to a Microsoft Windows update (KB5051979 - Quality Update 23 for Server OS Version 21H2). The update caused affected servers to appear online but remain inaccessible, preventing scheduled jobs from...

Resolved: Azure Analysis Services Performance Issues 1/24/25

Update: As of 1/27/25, Microsoft has announced that this is resolved. However, they're slowing rolling out the fix, so we are continuing to monitor impacts and increasing memory limits proactively as a countermeasure. Overview As of approximately 4am CT on Friday 1/24/25 Azure Analysis Services ...

How to Enable the Perspectives Feature in Catalyst

The Perspectives feature in Catalyst® by EBM helps streamline reporting by reducing the number of measures displayed in your pivot tables, making navigation more efficient. Here's how to enable and configure this feature, as well as steps for internal admins to set it up. This article contains ...

EBM Flex Support

As of August 1, 2024, EBM updated its Support program to better delineate between services that are included with your ongoing solution subscription and those services that will incur additional charges. Our new Flex Support maintains the same level of service for common issues while offering ad...

Handling Automated Invitations during Azure Shift

Announcing changes happening within our server infrastructure at EBM Software with our plans to migrate all customer websites and related services to Microsoft Azure gradually throughout 2024-2025. This article contains the following topics: Why the change? Changes to your user accounts Auto...

What does Internet Explorer sunsetting mean to Catalyst users?

Microsoft is sunsetting Internet Explorer 11 as of June 15th, 2022 Starting June 15, 2022, Microsoft will gradually transition users from the unsupported IE11 desktop app to Microsoft Edge. The IE11 desktop app will be progressively redirected to Microsoft Edge over several months. Additionally...