Announcing changes happening within our server infrastructure at EBM Software with our plans to migrate all customer websites and related services to Microsoft Azure gradually throughout 2024-2025.
This article contains the following topics:
Why the Change?
Microsoft Azure offers a robust and scalable platform that aligns perfectly with our commitment to providing top-notch service to our valued customers. By transitioning to Azure, we aim to:
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Enhance Reliability: Azure's cutting-edge technology ensures greater reliability and uptime for all our services, providing you with a seamless experience.
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Improved Performance: With Azure's powerful infrastructure, you can expect faster load times and smoother operation of our applications.
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Enhanced Security: Azure's advanced security features bolster data protection and confidentiality, ensuring your information remains safe and secure.
- Improved User Experience: Our transition to Microsoft Azure is driven by a commitment to enhance user experience, offering a more intuitive and efficient platform for accessing our suite of applications.
Changes in User Management
As part of this transition, we'll be implementing user login management via Microsoft Azure Active Directory (AD). This means users will utilize single sign-on (SSO) and multi-factor authentication (MFA) using their Microsoft credentials to access our applications such as Catalyst, Ontario, Diligent, or Compass.
What to Expect
Please keep an eye out for automated invitation emails. Action will be required as you must accept the invitation to proceed. While these emails are not spam, they may initially land in your junk folder.
- When a new user is added to our Azure AD environment, they will receive an automated invitation email to join our organizational space. Please be aware that these emails may land in your junk folder initially. Rest assured, we're actively working to improve the visibility and visual appearance of these emails.
To access our applications, users simply need to select "Accept Invitation" in the email. If you're involved in adding new users or migrating to Azure for the first time, please keep an eye out for these emails to ensure a smooth transition.
At EBM, we're committed to providing you with the best possible experience, and this migration to Microsoft Azure is a significant step towards achieving that goal. Should you have any questions or concerns please don't hesitate to reach out to our support team.
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