Holiday Hours & Summer Support Schedule

⏱ Summer Hours

From May 30 through August 29, live support will be available on Fridays from 8:00 AM – 12:00 PM (CT). Our regular support hours are Monday through Friday, 8:00 AM – 5:00 PM (CT), with urgent issues often handled after hours or on weekends when possible. This seasonal adjustment helps us allocate resources efficiently while continuing to meet your needs.

❌ Full Office Closures

Live support will be unavailable on the following dates:

• New Year's Day – January 1 (Wed)

• Memorial Day – May 26 (Mon)

• Independence Day – July 4 (Fri)

• Corporate Conference – August 7 (Wed)

• Labor Day – September 1 (Mon)

• Thanksgiving Day – November 27 (Thu)

• Christmas Day – December 25 (Thu)

⏳ Limited Support Days

We’ll have reduced availability or shortened hours on these dates:

• St. Patrick’s Day – March 17 (Mon)

• Day Before Independence Day – July 3 (Thu)

• Day After Thanksgiving – November 28 (Fri)

• Christmas Eve (Half Day) – December 24 (Wed)

• New Year’s Eve (Half Day) – December 31 (Wed)

Response times may be slower than usual on these days, and live chat support may be limited.

For help during offline hours:

• Submit a ticket via our Support Portal

• Browse our Knowledge Base for quick answers and guides

We appreciate your partnership and look forward to continuing to support you throughout the year.

We appreciate your understanding as we work to provide consistent, high-quality support while accommodating key holidays and internal events. As always, our Knowledge Base and Support Widget are available 24/7 for on-demand help.