Tom S
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Recent activity by Tom S-
Why am I seeing a “Your connection isn’t private” message when accessing Catalyst?
Some users may see a browser security warning when trying to access their Catalyst site. This does not mean the Catalyst site itself is unsafe. In most cases, the message appears because security ...
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Release Notes – 2025.08.1
Release Version: 2025.08.1Release Date: 2025.08.08OverviewThis release includes 9 new features and 31 fixes to simplify mapping tasks, enrich Smartload data options, bolster error handling, and imp...
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Release Notes – 2025.07.2
Release Version: 2025.07.2Release Date: 2025.07.25OverviewThis release includes 13 new features and 23 bug fixes to sharpen Smartload navigation, improve Diligent workflows, and boost admin tools. ...
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Planned Maintenance: Azure Analysis Services – July 21, 2025
Microsoft is performing planned maintenance on the systems that power Catalyst cubes, dashboards, and reporting. This may cause temporary issues with data access during the following window:đź•’ Start...
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Release Notes – 2025.07.1
Release Version: 2025.07.1Release Date: 2025.07.11OverviewThis release includes 10 new features and 49 bug fixes to simplify project restores, strengthen Smartload controls, refine Diligent’s inter...
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Release Notes – 2025.06.2
Release Version: 2025.06.2Release Date: 2025.06.27 Overview This release delivers 16 new features and 41 bug fixes to enhance Smartload table clarity, streamline Diligent’s interface and validatio...
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Microsoft AAS Issue Causing Cube Rebuild Failures and Temporary Downtime
Latest Update This was resolved and reboot concluded. Downtime was less than 90 seconds in total. Overview A Microsoft Azure Analysis Services (AAS) issue is causing rebuilds for certain cube typ...
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Release Notes – 2025.06.1
Release Version: 2025.06.1Release Date: 2025.06.13 Overview This release delivers 10 new features and 24 bug fixes to improve System Status visibility, Smartload reliability, Diligent usability, a...
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Holiday Hours & Summer Support Schedule
To help you plan ahead, here's an overview of EBM's holiday closures and support availability throughout the year. Live support is typically available Monday through Friday, 8:00 AM – 5:00 PM (CT),...
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Azure Analysis Services Server Performance Event (5/20/25)
 Latest Update (May 23, 2025) The Azure Analysis Services (AAS) issue has been fully resolved. Microsoft’s rollback and patch have successfully restored stable performance across all affected env...