EBM Support Staff

When adding users to Catalyst, it’s important to ensure that their login credentials align with how Microsoft manages accounts for single sign-on (SSO). Misalignment between an email address and th...

If you’re being asked to repeatedly log in when opening an EBM Excel cube or any Excel file connected to an external data source that requires Microsoft 365 authentication, this article explains th...

If you’re getting connection errors in Excel when opening or refreshing Catalyst cubes, especially messages about “remote name could not be resolved” or “WinHttpSendRequest failed,” this article wi...

Release Version: 2025.10.2Release Date: 2025.10.17 Overview This release delivers 3 new features and 9 bug fixes focused on clarity, data handling, and admin visibility. Highlights include cleare...

We’re making it even easier to get the help you need, when you need it, without ever leaving Catalyst. Meet AI SuggestionsWe’re excited to introduce AI Suggestions, a new intelligent assistant buil...

Release Version: 2025.10.1Release Date: 2025.10.03OverviewThis release delivers 6 new features and 17 fixes focused on cleaner query naming, safer jobs in QA, large-file uploads, and stronger backu...

Release Version: 2025.09.2Release Date: 2025.09.19OverviewThis release includes 6 new features and 21 fixes focused on clearer notifications, smoother Smartload workflows, and stronger model and hi...

Release Version: 2025.09.1Release Date: 2025.09.05OverviewThis release includes 5 new features and 28 fixes to make Smartload, Diligent, and Catalyst easier to use. Highlights: clearer scenario mes...

Over the coming weeks and into September 2025, Catalyst will begin introducing a new in-product experience: the Resource Center. This feature will roll out gradually and continue to expand over ti...

Occasionally, cubes in Excel may appear blank with no fields or data. This usually happens during short Microsoft-initiated reboots of Azure Analysis Services (AAS) servers. The issue is rare, reso...