EBM Support Staff

Release Version: 2025.06.2Release Date: 2025.06.27 Overview This release delivers 16 new features and 41 bug fixes to enhance Smartload table clarity, streamline Diligent’s interface and validatio...

Latest Update This was resolved and reboot concluded. Downtime was less than 90 seconds in total.  Overview A Microsoft Azure Analysis Services (AAS) issue is causing rebuilds for certain cube typ...

Release Version: 2025.06.1Release Date: 2025.06.13 Overview This release delivers 10 new features and 24 bug fixes to improve System Status visibility, Smartload reliability, Diligent usability, a...

To help you plan ahead, here's an overview of EBM's holiday closures and support availability throughout the year. Live support is typically available Monday through Friday, 8:00 AM – 5:00 PM (CT),...

  Latest Update (May 23, 2025) The Azure Analysis Services (AAS) issue has been fully resolved. Microsoft’s rollback and patch have successfully restored stable performance across all affected env...

When you set up a PivotTable without a measure in the Values area, Excel can try to pull in every field combination and run out of memory. This quick guide shows how to add a measure early and avo...

Release Version: 2025.05.2Release Date: 2025.05.30 Overview This release delivers 4 new features and 29 bug fixes to improve Smartload, Diligent, and Catalyst reliability and usability. What’s Ne...

At EBM, we regularly enhance our systems to deliver new features, improve stability, and ensure top-tier performance. This article outlines our maintenance schedule and standard release cadence so ...

Release Version: 2025.05.1Release Date: 2025.05.16 Overview This release delivers 13 improvements and 24 bug fixes to boost reliability and simplify your workflows. What’s New Processing Scenar...

Cube Configuration is a powerful feature that enhances how you interact with and manage data cubes in the Catalyst platform. It provides an intuitive solution for data analysts, administrators, an...