EBM Support Staff

Microsoft is performing scheduled maintenance on Azure Analysis Services in the East US region, which will temporarily impact certain EBM and Catalyst functionalities. While the core Catalyst plat...

Properly managing beginning balances and retained earnings is crucial for maintaining the integrity and accuracy of your financial data. In Catalyst, these configurations help automate the proces...

Impact Summary Between 2:00 AM CT and 5:30 AM CT on February 12, 2025, a system outage occurred due to a Microsoft Windows update (KB5051979 - Quality Update 23 for Server OS Version 21H2). The upd...

If you notice the EBM Office Bridge ribbon appearing twice in Excel, it's usually due to lingering links from other cube files or duplicated cube connections. These artifacts can cause unexpected...

Update: As of 1/27/25, Microsoft has announced that this is resolved. However, they're slowing rolling out the fix, so we are continuing to monitor impacts and increasing memory limits proactively...

The "Group" feature in Excel PivotTables allows users to organize data into custom categories, like grouping dates by months or quarters. However, when working with tabular cube-based data models,...

This guide provides steps to resolve the "not a valid short file name" error when installing the EBM Office Bridge Plugin for Excel. This issue often arises when the Personal registry key is set t...

This guide outlines frequent actions and changes that can disrupt data integrations, cause in-app errors, or break EBM-connected Excel files. Following these best practices helps keep your data pro...

If you are encountering repeated login prompts when accessing EBM cubes in Excel, this guide will help you troubleshoot common causes. In most cases, this issue is related to Excel updates, how Mi...

Microsoft Excel offers a password protection feature that allows users to secure their workbooks by restricting access to the file's contents. However, this functionality poses significant limita...