EBM Support Staff

The Perspectives feature in Catalyst® by EBM helps streamline reporting by reducing the number of measures displayed in your pivot tables, making navigation more efficient. Here's how to enable an...

This error occurs when Excel cannot complete a data refresh due to locking conflicts with the Analysis Services backend. The issue typically resolves on its own within minutes, but understanding th...

As of August 1, 2024, EBM updated its Support program to better delineate between services that are included with your ongoing solution subscription and those services that will incur additional c...

EBM is migrating to new infrastructure using Microsoft Azure. This means all client websites are moving to the new environment. We'll help migrate your files to ensure they're connected correctly,...

As your organization evolves, through mergers, acquisitions, or annual planning, keeping your Catalyst environment up to date with the right company IDs ensures accurate reporting, clean data hiera...

Announcing changes happening within our server infrastructure at EBM Software with our plans to migrate all customer websites and related services to Microsoft Azure gradually throughout 2024-2025...

Excel files connected to EBM cubes can become slow, unstable, or prone to crashes when not properly optimized. This comprehensive guide explains why performance degrades, what Microsoft Excel's lim...

In this article, you'll learn how to efficiently handle prior year rates, whether individually or in bulk. These rates play a pivotal role as they directly impact profitability accounts within th...

This article aims to address common permissions-related issues encountered with data cube files. Sometimes, apparent EBM-related permission issues may have alternative origins, underscoring the ne...

This article provides insights into the practical aspects of "Dependent Scenario Types" and their applications, along with a closer look at the functionality of "Actuals Through." Let's explore t...